Unable to login for several days

  
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J. Domingo, 1892
G. Kerr, 2130

0-1

See game 107946




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Thibault de Vassal    (2011-06-13)
Unable to login for several days?

Hi all,

It looks like a few players are still unable to login (actually to access the whole website) during several days from time to time.

I thought I solved the problem a few months ago and I did not encounter this problem since that time, so I'm not sure about what happens for these players.

A trick may be to enter https://ficgs.com instead of http://www.ficgs.com in your navigator, it does not work every time but it may help sometimes.

If this issue happens to you, please describe what you can do and cannot do here... Let's try to figure it out.

Thanks for your help!


Scott Nichols    (2011-06-16 22:33:38)
Unable to login for several days?

I don't know if this was the solution, but after I e-mailed you, problem went away...


Gino Figlio    (2011-06-17 17:39:28)
Unable to login for several days?

I was unable to connect to the website for 24 hours with my home computer but did not have problems using my cell phone. This morning everything was fine. I guess this might be ISP related.


Sebastian Boehme    (2011-06-17 20:06:01)
Unable to login for several days?

I tried to log in from work via Internet Explorer, first site does not load, but it says run diagnosis tool for connection check so I clicked on that....and la voilà everything fine.

At home the site loads fine under Firefox for example.
Could it sometimes be a just browser-related issue?


Thibault de Vassal    (2011-06-17 20:48:51)
Unable to login for several days?

I would be surprised (even if everything can happen with IE :)), as Gino says it is probably ISP related but why.... !? I have no idea yet.









 

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