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Scott Nichols (2012-08-10)
I usually agree with most everything, but I have to say... On the internet there are many, many free chess sites to go to, some better than others. Then there are the paid sites for people who are willing to spend a little to getting a better site and service.
This site is free to look around and very adequate for that. But some of us pay to play the premium features. The amount of down time is becoming a major issue. The first one, hard drive fried, who's hasn't, but since then, 2 more outages that I know of. For a premium site, this is disheartening.
Scott Nichols (2012-08-10 22:56:41)
Edit: It might just be my imagination, but this all seem to start with the introduction of the social network. Many people love these, I've never seen one.
Thibault de Vassal (2012-08-10 23:38:32)
Since the crash, the server was offline only once (as far as I know) and it is totally my mistake, the other sites on the server have nothing to do with it... After a common update Apache did not restart correctly and I just did not notice :(
I'll be more careful on this point too. Sorry again... Obviously I am a really bad webmaster sometimes.
Scott Nichols (2012-08-11 00:44:18)
It went down once after crash for about 4 hours and just before my last post which prompted the post. This is my favorite site, and I'm sure you will work it out as always.
Garvin Gray (2012-08-11 16:41:01)
On a related topic, I am rather concerned that everything relies on Thibault. Surely there should be some sort of safeguard or other people who can monitor and make sure that things aren't missed.
Garvin Gray (2012-08-11 16:41:40)
Scott, I am a little bit unsure of your actual point.
Please clarify your exact point so I can respond :)
Thibault de Vassal (2012-08-11 17:33:23)
Hi Garvin, it is true that during the first years a few players and an automatic checker were able to contact me anytime on my phone by email, unfortunately this was not the case anymore this last year but it should be possible again very soon, I'll let you know.
Alvin Alcala (2012-08-11 21:56:24)
Thib I suggest you do regular server maintenance check. You can have a schedule so everyone is informed. This will prevent annoyance from members.
Don Groves (2012-08-12 08:40:05)
I agree with Alvin. A scheduled weekly maintenance could help prevent further unexpected down time. And all users would know to do something else with their lives during this period ;-)
Thibault de Vassal (2012-08-12 10:18:23)
This is a good idea Alvin! We'll do that but unfortunately it will not avoid unexpected problems and short periods of down time.
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