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This was compounded due to an update (2022-07-30)
Sometimes it is all the way to the point where it all melts into a flaming heap.D2R Items servers falling into the ground due to "modern player behaviour"Diablo II Resurrected launched to widespread and continuing server issues. Today a Blizzard community manager offered some details about the root of the issue - and it's partially a 20-year-old program that's causing the issue, as well as modern gamer behavior.
Resurrected's server issues during the past couple of weeks seem to be getting more severe. This culminated in several instances of downtime during the past week. the outage in the world was caused, Blizzard say, by a surge in traffic. "This was a first-of-its-kind event which our servers had never experienced at all, not even prior to launch," reads the post on the Blizzard forums.
This was compounded due to an update that we rolled out the previous day designed to improve performance during game creation. Both of these factors led to a massive overload on our database which caused it to slow out. We decided to roll back that Friday update we'd previously deployed in hopes of lessening the load on servers going into Sunday and also giving us the space to dig deeper into the root of the issue."
In the end, rolling back the patch wasn't enough. Sunday was a much greater surge in traffic and the servers were again smashed. On Monday, they were again down. The linked article is long and admirably thorough in its explanation of the causes.
However, Blizzard claim the blame lies with some old software that was used for the creation and joining of games, as well as reading characters from the database. "We have improved this service in several ways to be more contemporary technology, but as we've already mentioned, a lot of our issues are due to D2R items cheap games being created," says the post.
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